Terms and Conditions of Happy Santa Global WELCOME Welcome to Happy Santa Global. We are delighted to offer personalized video greetings from Santa Claus for children around the world. Each video clip is custom-made, incorporating the child's name and appearance. This site is owned and operated by HAPPY GLOBAL LLC (trading as happysantaglobal.com). If you have any questions or concerns, please contact us at hello@happysantaglobal.com. ACCEPTANCE OF TERMS By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully. If you do not agree with these Terms and Conditions, you should not use this site. DEFINITIONS

• "Buyer": The person placing an order on the Site.
• "Contract": The Order and Order Confirmation.
• "Order": Your request to purchase a Product from the Site.
• "Price": The cost of the Product, including applicable taxes and fees.
• "Products": The personalized video greetings and related services offered on the Site.
• "Site": The website happysantaglobal.com.
• "We/Us": HAPPY GLOBAL LLC, trading as happysantaglobal.com.

GENERAL PROVISIONS

1. Agreement to Terms: By making a purchase, you automatically agree to these Terms and Conditions.
2. Non-Returnable Products: All purchases are digital products and are not subject to return or exchange, except as specified under 'Returns, Refunds, and Cancellation Rights'.
3. Compliance with Laws: Use of the website implies acceptance of the terms in accordance with applicable laws and regulations.

ACCESS AND USE OF THE SITE

• You agree not to use the Site for any unlawful purpose.
• You must comply with all applicable laws and regulations regarding your use of the Site.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

INTELLECTUAL PROPERTY RIGHTS All content on the Site, including text, graphics, logos, images, and software, is the property of HAPPY GLOBAL LLC or its content suppliers and is protected by international copyright laws.

• Permitted Use: You may use the Site and its content for personal, non-commercial purposes only.
• Restrictions: You may not reproduce, distribute, modify, create derivative works from, or exploit any content without our express written permission.

ORDERS AND SPECIFICATIONS

• Order Process: Follow the instructions on the Site to place an Order.
• Order Acceptance: All Orders are subject to acceptance by us. We reserve the right to refuse any Order without explanation.
• Order Confirmation: Upon acceptance, we will send an Order Confirmation detailing your Order and estimated delivery time.

PRICES AND PAYMENT

• Price Changes: We reserve the right to change prices at any time before you place an Order.
• Payment: Payment is due at the time of Order placement. We accept various payment methods through third-party payment processors.
• Payment Security: We do not store your financial information. All transactions are processed securely by our payment providers.

DELIVERY AND ACCEPTANCE

• Delivery Method: Products are delivered digitally via email, SMS, or a download link.
• Delivery Time: We strive to deliver your Product within the specified time frame, but delays may occur.
• Inspection: You must inspect the Product upon delivery and notify us of any defects within 24 hours.

USER'S OBLIGATIONS

• Accurate Information: You agree to provide accurate and complete information when placing an Order.
• Responsibility: You are responsible for maintaining the confidentiality of your account and for all activities under your account.

LIABILITY

• Humorous Content: The videos are intended for entertainment and contain humorous content. They are fictional and not based on real individuals.
• No Liability for Misuse: We are not responsible for how the videos are used after delivery or for any misuse by third parties.

ERROR CORRECTION

• Reporting Errors: If there is an error in the video (e.g., incorrect pronunciation, image issues), notify us at hello@happysantaglobal.com within 24 hours.
• Corrections: We will correct errors caused by software issues as soon as possible (1-3 days). Corrections are limited to photo generation and voiceover errors.

RETURNS, REFUNDS, AND CANCELLATION RIGHTS

• Defective Products: If you receive a defective Product, you may cancel the Order and request a refund within 24 hours of delivery.
• Non-Cancelable Products: Customized and personalized Products cannot be canceled or refunded unless they are defective.
• Cancellation Process: To cancel, email us at hello@happysantaglobal.com with your Order details.

DISCLAIMERS

• "As Is" Basis: The Site and Products are provided "as is" without warranties of any kind.
• No Guarantee of Error-Free Operation: We do not guarantee that the Site will be uninterrupted or error-free.

LIMITATION OF LIABILITY

• Maximum Liability: Our total liability shall not exceed the amount paid by you for the Product.
• Exclusions: We are not liable for indirect, incidental, or consequential damages.

PAYMENT AND DELIVERY

• Currency: All payments are processed in U.S. dollars (USD).
• Payment Methods: We accept payments via Stripe, PayPal, Apple Pay, Google Pay, and other secure methods.
• Delivery Issues: If you encounter problems with payment or accessing the video, contact us with your Order number.

NOTIFICATIONS We may send you notifications via SMS or email regarding your Order or promotional offers. USE OF MATERIALS

• User Responsibility: You are responsible for ensuring that any materials you provide do not infringe on third-party rights.
• Prohibited Use: Unauthorized use of our videos or content without permission is prohibited and may result in legal action.

JURISDICTION This agreement is governed by the laws of the United States of America. Any disputes shall be resolved in U.S. courts. CHANGES TO TERMS We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the Site constitutes acceptance of any changes. CONTACT INFORMATION For inquiries or assistance, please contact us: HAPPYGLOBAL LLC 131 Continental Dr,
Suite 305, Newark, DE 19713,
USA Phone: +1 (347) 897-9661
Email: hello@happysantaglobal.com COOKIES Our website uses cookies to enhance user experience and analyze site usage. By using the Site, you consent to the use of cookies in accordance with our Privacy Policy. GDPR DATA PROTECTION RIGHTS You have the right to:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data under certain conditions.
• Restrict Processing: Request limitations on data processing under certain conditions.
• Object: Object to processing of your data under certain conditions.
• Data Portability: Request transfer of your data to another organization or to you.

To exercise these rights, contact us at hello@happysantaglobal.com. CHILDREN'S INFORMATION Protecting children's privacy is important to us. We do not knowingly collect personal information from children under 13 without parental consent. If you believe your child has provided such information, please contact us immediately. LAST UPDATE These Terms and Conditions were last updated on June 14, 2024.